Distinctive Business Solutions is a technology firm specializing in IT development and staff augmentation. DBS president Laura Tritschler started the company in 2006 by introducing the DNN/Evoq Content CMS to Ohio State agencies. DBS quickly gained a reputation for honesty and professionalism, always keeping the customer's needs as the center of attention, which resulted in winning contracts with the largest Ohio state agencies as well as large firms such as LexisNexis and State Auto Insurance. DBS has been awarded with both a United States Federal Government GSA Advantage distinction and an State of Ohio STS certification. DBS brings together the best in web technologies, system developers, and project managers to create solutions which reach out to customers as well as improve internal business processes.
The DBS team has a vast array of experience leading projects in government, telecom, machine to machine, and retail industries. DBS project teams are led by trained project managers who utilize PMI and Agile best practices. Our development processes utilize adaptive software development techniques which encourage collaboration, user feedback, and process improvement. DBS is equipped to handle your large projects with confidence.
We are a tight knit team that works together to develop solutions that really meet our customer's needs and address our customer's biggest concerns. Sometimes it is the need for a specialized web module or a rush to meet a upcoming due date or many times it is adaptive pricing and billing. When we say we are flexible we really mean it. Just ask us. What are your concerns and see what we can do.
A true measure of a firm's commitment to their customer can be measured by customer satisfaction. Dun and Bradstreet's Open Ratings Report is an industry leading provider of objective customer satisfaction metrics. Dun & Bradstreet measures a company's customer satisfaction ratings by surveying the company's business customers and compiling this information in an Open Ratings Report. The reports measures 9 separate areas of customer satisfaction including reliability, cost, order accuracy, delivery/timeliness, quality, business relations, personnel, customer support and responsiveness.
Distinctive Business Solutions is very proud to have earned a Dun & Bradstreet's Open Ratings Report of 94%. Our customers clearly agree that DBS provides excellent service and comprehensive successful products. Most firms are very eager to tell you about their commitment to their customers, but very few can show you objective metrics like Distinctive Business Solutions. For a copy of our Dun & Bradstreet report please feel free to contact us.
Too many web development companies try to impress with technical jargon. We know that our customers are experts in their fields and we do not expect them to be experts in ours. DBS customers expect and receive the latest in technology, fair prices, clear communication, secure solutions, and a fantastic end product!